Return Policy

You may return some unopened items purchased at The Purple Turtle Coffee Company within 30 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs and may be charged a restocking fee of 25 percent.  No returned merchandise will be accepted without a Return Material Authorization (RMA). We will credit you in the same manner as your original payment within 7 days of receiving the returned item.

The following items may not be returned:
food
commercial equipment
custom equipment

Ship authorized returns to the following address:
708 Park Dr.
La Porte, TX
77571

For questions regarding our return policy please contact us at Sales@uncommoncoffee.com or 281-470-6595.